Auctions

Amy -

Who can make an offer (place a bid)?

Only registered Cracka Wines members can make offers (place bids) on auctions. Register now!

How do I place make an offer/bid?

Simply click the "MAKE AN OFFER" button, select the price you want to pay using the up/down arrow buttons, then submit the rest of your details to complete the submission.

Does it cost anything to play?

No, there is no cost to make offers in our auctions. Your credit card will only be charged if you win. Please note that if you use PayPal for bidding then PayPal will secure your total bid value as a 'pending' payment - where a bid is unsuccessful then this 'pending' payment is released by PayPal 30mins after the auction in which the bid was placed has closed.

What buyers fees do you charge?

There is a 15% administration fee that is applied to the winning bid price. The Buyer's fee is GST inclusive. The buyer's fee is calculated on the value of your offer and is only charged if your offer becomes a winning offer or you complete a Buy Now transaction during the auction.

Is an offer/bid binding?

Yes, our Terms & Conditions stipulate that once an offer/bid is placed it is binding. If the offer is successful, you will be charged for the products.

Can I increase an offer/bid?

Yes. Simply click on your bid under the “Your Bids" section on the right of the auction clock on the full auction details page, and follow the prompts. Note that you must be signed in to see your bids

Note also that if you want to increase the number of cases your bid applies to you may also have to increase the value of your bid so that your bid price is higher than other bidders trying to secure the remaining cases.

Can I decrease an offer/bid?

No. Because your offer can cause another member’s offer to be out-bid, then you are committed to this offer and subsequent purchase if the bid is successful.

Can I cancel an offer/bid?

No. Because your offer can cause another member’s offer to be out-bid, then you are committed to this offer and subsequent purchase if the bid is successful. Please refer to "Wine Auctions / Daily Deals - Your Obligations" on our Website Terms & Conditions page.

I bid on multiple cases; but only won some of them, why?

Your offer/bid becomes a winning offer/bid when the current price reduces to your offer's dollar value. If your offer is for multiple cases you will win all of those cases if the number of cases remaining is equal to or greater than the number of cases you bid for. If the number of cases remaining is less than the number of cases you bid for then you can only win the remaining number of cases. We will email you every time you are outbid on one of the cases you have bid for so that you will always know how many cases you are still in the running to win.

Can I set a high and a low offer/bid value?

No. This type of bidding is not compatible with our unique reverse auction system. This is because at any time during the auction another player can use the "Buy Now" option to secure the last remaining case(s).

Do you have a proxy bidding system?

No. This type of bidding is not compatible with our unique reverse auction system. This is because at any time during the auction another player can use the "Buy Now" option to secure the last remaining case(s).

When does an offer/bid win?

Your offer will win the product the instant the current price of an auction item reduces to the value of your offer.

How do I know if my offer/bid wins?

You will get a confirmation email if your offer is successful.

I’ve been Outbid, what does this mean?

It means that more people have offered higher amounts for the remaining auction cases. If cases remain then you can increase your offer or place a new offer to say in the game.

How do I tell if I’ve been outbid?

We will send you an email the instant your offer is out-bid.

I have made an offer, but now want to “ACCEPT PRICE”; what can I do?

Just click the “ACCEPT PRICE” button and process your purchase - this will cancel your offer/bid. Note that if your offer was for multiple cases then you must purchase the same (or more) number of cases you originally bid for.

Why can't I place a lower offer/bid price?

The system ensures that the bidding tool will only accept the lowest price that will ensure your offer is 'in-play'. Any offer lower than the lowest value accepted by the bidding tool would immediately be 'out-bid', so this system saves you from inadvertently making 'out-bid' offers!

About "sealed" bids

Because Cracka Wines auctions work differently to other auctions, other members offers remain sealed so that they have a chance of securing the product for the price that they want to pay. If their offers were not sealed then members watching the live auction would be able to purchase the product just before the price reduces to match the offer value. Which isn’t fair, really! Note that you do not have to do anything to place a sealed bid as your bids will always appear sealed to all other website users, but will be visible to you if you are 'Signed In'.

Can I sell my wine on Cracka Wines?

No, not at this stage. Cracka is dedicated to bringing you the best available wines from the best producers at the best prices. We also personally endorse and guarantee all of the products sold on Cracka.

When does an auction close?

Auctions usually run for one hour, but will also end when all available Cases have been purchased.

What is a display name?

A Display Name is the unique name used to identify you within Cracka Wines’ Auctions. It is seen by other Cracka Wines users when you are active (buying or bidding) within auctions. You can add/update your display name within the MyCracka section of the website.

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